Contact the Servicing Team
Here's how you can contact us about your current mortgage.
Our mortgage service team is here for you. You can reach us online, over the phone, or at our office.
Phone:
(877) 266-7722
Office Hours:
Mon – Fri 8:30 a.m. - 4:30 p.m.
Physical Addresses:
4 Winners Circle, Suite 202
Albany, NY 12205
700 Patroon Creek Blvd, Suite 301
Albany, NY 12206
Mortgage products in New York State only and offered by Homeowners Advantage (HOA), a subsidiary of Broadview FCU. Licensed Mortgage Bankers – NYS Dept. of Financial Services. HOA NMLS Identifier: 309847. HOA address: 4 Winners Circle Suite 202, Albany NY 12205. Broadview FCU NMLS Identifier: 458314
Broadview Federal Credit Union's mortgages are serviced by SEFCU Mortgage Services a wholly owned subsidiary of Broadview Federal Credit Union and is a licensed servicer with the NYS Department of Financial Services. Complaints or requests for further information regarding SEFCU Mortgage Services may be directed to the NYS Department of Financial Services by visiting the Department's website at www.dfs.ny.gov or by calling the Department's Consumer Help Unit at (800) 342-3736.
Please direct any inquiries or complaints in relation to your mortgage to Mortgage Servicing at 4 Winners Circle, Suite 202, Albany, New York 12205, email the Mortgage Servicing team, or by calling the Mortgage Servicing Department at (877) 266-7722 option 5.
